Civic Theatre Ticket Office
| Venue Conditions of Entry Please read here for the latest information regarding COVID-19 entry requirements. |
Location
The Civic Ticket Office is located inside the Civic Theatre Cafe, 375 Hunter Street, Newcastle NSW Australia
Opening Hours
Phone lines: Weekdays, 9am to 5pm
Ticket Office Counter: Weekdays, 9am to 3pm and 2 hours prior to a performance
Playhouse and City Hall Ticket Counter: Open in the foyer 1 hour prior to a performance
Tickets are available online 24 hours a day.
Contact
For all ticket sales please phone us on 4929 1977
Email contact is civicticketoffice@ncc.nsw.gov.au
Payment
We accept payments by Visa and Mastercard.
Access & Special Assistance
Please let us know your requirements when booking tickets by phone.
Our Ticket Office staff allocate wheelchair accessible tickets - these are not yet able to be booked online.
| Civic Theatre | City Hall | Playhouse Theatre |
| Wheelchair access | Stalls only (ground floor) | Lift in eastern end of venue. All levels accessible | Lift on entry, east of main stairwell |
| Accessible seating | Stalls only (ground floor) | All levels accessible | Yes |
| Accessible toilets | Ground floor only | First floor only | Foyer level |
| Captioning & subtitles | Select performances only | NA | NA |
| Hearing assistance / loop | Yes | No | No |
Industry Representation
The Civic Theatre Newcastle is a member of Live Performance Australia, the peak body representing the live performance industry and operates under the LPA Ticketing Code of Practice (Consumer Code). This Code applies to the purchase and use of tickets.
The Civic Theatre Newcastle is a member of Performing Arts Connections Australia the national peak body representing and supporting performing arts presenters and creators in Australia.
Please be aware that The Civic theatre Newcastle has no obligation to honour any tickets purchased via unauthorised resellers.
If you attend an event with a ticket purchased via an unauthorised reseller (such as Viagogo, Ticketmaster Resale, Ticketbiz, eBay, Gumtree, Tickets Australia or otherwise), your ticket may be cancelled without a refund, and you may be refused entry to the Event.
Please see the Safe Tix Guide