Ticket Office

Civic Theatre Ticket Office


The Civic Ticket Office is located inside the Civic Theatre Cafe, 375 Hunter Street, Newcastle NSW Australia

Opening Hours

Phone lines: Weekdays, 9am to 5pm

Ticket Office Counter: Weekdays, 10am to 2pm and 2 hours prior to a performance

Playhouse and City Hall Ticket Counter: Open in the foyer 1 hour prior to a performance

Tickets are available online 24 hours a day.


For all ticket sales please phone us on 4929 1977

Email contact is civicticketoffice@ncc.nsw.gov.au


We accept payments by Visa and Mastercard.


The Ticket Office is wheelchair accesible. Please enter via the Lift on the Hunter Street side (exit the lift on level UG (upperground)
Please let us know your requirements when booking tickets by phone. Read more.

Industry Representation

The Civic Theatre Newcastle is a member of Live Performance Australia, the peak body representing the live performance industry and operates under the LPA Ticketing Code of Practice (Consumer Code). This Code applies to the purchase and use of tickets.


The Civic Theatre Newcastle is a member of Performing Arts Connections Australia the national peak body representing and supporting performing arts presenters and creators in Australia.

The Civic Theatre OneMusic licence gives legal access to the majority of the world’s music and brings you into the music economy, allowing even more music to be created. Musicians play a part of our business success and we play a part in theirs.

Please be aware that The Civic theatre Newcastle has no obligation to honour any tickets purchased via unauthorised resellers.

If you attend an event with a ticket purchased via an unauthorised reseller (such as Viagogo, Ticketmaster Resale, Ticketbiz, eBay, Gumtree, Tickets Australia or otherwise), your ticket may be cancelled without a refund, and you may be refused entry to the Event.