Accessibility
The Civic Theatre is dedicated to being welcoming, accessible and inclusive for the widest possible audience. We provide a range of services and facilities to enable all visitors to attend performances in our heritage-listed venues. With advance notice, we can accommodate a range of individual needs and we strongly encourage visitors to notify team members of any individual needs at the time of booking.
To book accessible seating or discuss requirements including wheelchair, hearing, companion cards please contact the Ticket Office on 02 4929 1977 or email civicticketoffice@ncc.nsw.gov.au.
Civic Theatre | City Hall | Playhouse Theatre | |
Wheelchair access | No lift | Lift in eastern end of venue. | Lift on entry, east of main stairwell. |
Seats | Standards seats are 46cm | Seats in stalls have no armrests. | No armrests |
Accessible toilets | Ground floor only | First floor only | Foyer level |
Captioning & subtitles | Select performances only | NA | NA |
Hearing Loop | We are reviewing the technology and will update this information as soon as possible. At this time the hearing loop is not available. | NA | NA |
Companion Cards
NSW Companion Cards are welcome at our venues. Tickets booked using a Companion Card must be booked via phone and collected at the Ticket Office.
Assistance Animals
Animals trained to assist people with disabilities are welcome at our venues. To ensure appropriate seating is allocated please advise your requirements when booking.
Accessible Parking
There is a 5 minute drop-off zone located at 282 King Street (outside Crystalbrook Kingsley), approximately 150m from Civic Theatre.
Accessible Parking spaces can be found at the following locations near our venues:
- Burwood Street - 5 spaces
- Auckland Street - 2 Spaces
Spaces are also provided in the carpark behind the Newcastle Regional Library, accessed via Queen Street. Find other accessible parking locations: Newcastle Accessible Parking Map
Read about Parking Permissions for Accessible parking permit holders.
