Al Jardine VIP Terms & Conditions

Al Jardine and The Pet Sounds Band

VIP/ MEET & GREET TERMS AND CONDITIONS
 

• Times listed on ticketing pages and confirmation emails reflect general Door or Show Times, not VIP or Meet & Greet (M&G) session times.
• VIP purchasers may be required to arrive 1–3 hours before general doors open to ensure all package benefits are received.
• Priority access refers to early entry to the venue and dedicated VIP check-in prior to doors opening to the general public.
• Ensure that your contact information (email, phone, mailing address) submitted at checkout is accurate and legible, as it will be used for all VIP-related communication.
• VIP & M&G session information will be sent to the email address or mobile number provided at the time of purchase, during the week prior to the show. If you do not receive your VIP session details by the week of the show, it is your responsibility to contact DRW Entertainment at [email protected] to follow up.
• The artist, tour promoter, venue, ticketing company, or any affiliated parties are not responsible for incorrect or outdated contact information provided by the purchaser.
• Photo ID of the original purchaser is required for access to the VIP or M&G session.
• VIP check-in and inclusions are only available pre-show at the venue. VIP item inclusions will not be mailed or available after the event. If any elements of the VIP package need to change, we will provide alternative items of equal value wherever possible.
• All VIP packages are NON-REFUNDABLE and NON-TRANSFERABLE. Refunds or exchanges will only be issued in line with official ticketing terms and conditions. Change of mind or no-shows do not qualify for a refund under any circumstances.