COVID-19: Updates

Last updated: 29 July 2020

If you have been to Sydney, Victoria, or a COVID-19 case location identified by NSW Health in the past 14 days and you have a fever with a cough, sore throat, or shortness of breath, you should stay at home, self-isolate and get tested. Identified locations can be found at

As we continue to do all we can to further limit the transmission of COVID-19 in our communities, the Civic Theatre and The Playhouse will open its door to the public from 27 July 2020 in a staged process. 

Frequently Asked Questions 

Are shows at the Civic Theatre and Playhouse back on?

The current Public Health Order permits live performance venues to open, with physical distancing measures to be in place. This means our shows will have smaller audience numbers to ensure the capacity does not exceed the one person per 4 square metres of space rule.

Entry to the theatre is only possible when shows are on, with a valid ticket.

We will continually monitor and respond to Public Health Orders.

Is the Civic Digest café open?
Have you been to Sydney or Victoria?
Is the Civic Bar open?
How do I know if the event I have booked to attend will proceed, or if it will be cancelled due to Public Health Orders or other reasons?
What refund am I entitled to if the show I have booked is cancelled by the venue or the promoter? How will the refund be processed?
What changes will I experience when visiting the Civic Theatre or Playhouse?
Will my seat be reallocated to allow for physical distancing?
Will you accept paper tickets?
Is the Ticket Office open?
What do I need to know to plan a visit?
Will it be safe to visit Civic Theatre?